User Guide

Payment

By credit card (no fees apply)

The transaction will be completed upon the confirmation of your order. We accept the following credit cards:

  • ・Visa
  • ・Mastercard
  • ・American Express
  • ・JCB
  • ・Apple Pay
  • ・Google Pay

* Debit cards and prepaid cards are not accepted.

Shipping fees

To Okinawa : 1,500 yen (tax included)
To Hokkaido Kyushu : 1,200 yen (tax included)
To Chugoku Shikoku: 1,000 yen (tax included)
Within Honshu: 800 yen (tax included)

Please contact us for shipping to other islands within Japan and to overseas countries. Oversea shipping by EMS Transport.

Returns, exchanges & cancellations

Returns, exchanges & cancellations: We do not accept returns or the return of goods after they have been shipped. Exchanges will only be made for defective products.
For defective products, please contact us within 5 days of shipping.
Shipping fees for returning defective products: We will bear the shipping fee for returning a defective product. Any other shipping fees will be payable by the customer.

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